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FAQ’s

What forms of payment do you accept?

We accept major credit cards (Visa, MasterCard, AMEX), debit cards, and bank transfers. For corporate accounts, we also offer invoicing upon approval.

How do I check if the equipment I need is available?

You can check availability by contacting us directly through our website’s inquiry form or by calling us. Let us know the type of equipment and rental dates, and we’ll get back to you quickly with availability details.

What are your rental rates?

Rental rates vary depending on the type of equipment and rental duration. Please visit our website or contact us for a personalized quote based on your project needs.

Do you offer delivery and pickup services? / What is your service range?

Yes, we offer convenient delivery and pickup services. Our standard service area includes Santa Rosa, Escambia, and Okaloosa. For areas outside our standard range, feel free to contact us, and we’ll do our best to accommodate.

What is the process for returning rented equipment?

Returning equipment is easy! Simply bring it back to our facility, or schedule a pickup if you used our delivery service. All equipment should be returned in clean, working condition by the agreed date and time.

Can I extend my rental period if needed?

Absolutely! Just give us a call or email before your rental period ends, and we’ll help extend your rental based on availability.

What happens if the equipment is damaged during my rental?

If equipment is damaged during your rental, notify us immediately. Minor wear is expected, but significant damage may result in repair or replacement charges. We’ll assess each case individually.

Do you provide training on how to use the equipment?

Yes, we offer basic instruction on operating the equipment safely and efficiently. For more complex machinery, we can arrange a more detailed walkthrough or provide a manual.

Do I need insurance to rent equipment?

While insurance is not required, we highly recommend it for your protection. You may be held liable for any significant damages or losses without coverage.

Can I cancel my reservation?
Yes, cancellations are allowed. Please notify us as early as possible. Cancellations made within 24-48 hours of the scheduled rental may incur a fee.
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